Billing and Insurance

Payment of fees is an important part of our work together. It is your responsibility to maintain accurate phone and mailing contact information with our office.

Payment is expected at the time services are rendered, unless prior arrangements have been made. For your convenience, we accept cash, checks, and major credit cards for payment. Should you have a balance due, a monthly account statement will be sent to you.

If you have a health insurance plan, your insurance company may reimburse your visits. It is your responsibility to obtain insurance pre-authorization for all office visits.

Our office will file most insurance claims for you and deductibles, co-pays, or co-insurance will be collected when services are rendered. Please note for insurance purposes only, Hendricks Therapy formerly operated as Hendricks County Psychotherapy.

Many of our therapists are contracted, in-network providers with the insurance carriers listed below (this may not be a complete list). Not all providers may be in all networks listed.

  • Aetna
  • Anthem BlueCross BlueShield
  • Anthem HIP (Select Providers)
  • Beacon (Valueoptions)
  • Cigna Behavioral
  • Encore
  • Humana
  • IU Health
  • Medicare 
  • Medical Mutual
  • MultiPlan/ PHCS
  • Sagamore
  • SIHO
  • Unified (Hendricks Regional Health and Town of Plainfield)
  • United Behavioral

  

Exceptions

There are certain cases where your employer has created a unique plan with your insurance carrier or administrator where our practitioner’s services are not covered. To determine your coverage, you may either go through the carrier’s website, a mental/behavioral health benefits number or a customer service phone number. This contact information is usually listed on your insurance card.

Below is a list of suggested questions for your insurance carrier:


Do I have mental health benefits?

How many sessions per calendar year does my plan cover?

How much does my plan cover for an out-of-network provider?

What is the coverage amount per therapy session?

Is a referral required from my primary care physician?