Medication Refill Policy
All prescription medications require regular appointments and careful monitoring as part of your care. We make every effort to prescribe enough medication to last until your next appointment.
It is our policy to not call-in medications. However, under certain circumstances, we may phone in an amount enough to last until your next visit.
Please note that Medication refills are not considered a medical emergency.
Refill requests will be processed only during routine office hours (not during evenings, weekends, or holidays), and usually take 2-3 business days to complete. A call-in medication fee may be assessed to your account. This fee is not covered by your insurance.
To request a medication refill, You can call us and select the medication refills option to leave a message with your information. Please be sure to leave your full name, date of birth, call back number, the medication name, dose and instructions, and the reason for requesting the refill.
Call-In Medication Fees:
NOTE: Certain medications are considered controlled substances and require a paper prescription. You will be notified when to pick it up at our office.